Terms & Conditions

Welcome to Wildflower & Flame! By using our website and making a purchase, you agree to be bound by these Terms & Conditions. Please read them carefully before using our site.

1. Account Registration

To shop on Wildflower & Flame, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

2. Product Information

We strive to provide accurate product descriptions, pricing, and images. However, we do not guarantee that all information on the website is error-free. We reserve the right to correct any mistakes or inaccuracies and to change product pricing without notice.

3. Custom Orders

For custom products, such as personalized dog bandanas or sublimation items, you are responsible for providing the correct details (e.g., text, images, size). We will confirm your customizations via email, and once you approve, production will begin. Custom orders cannot be canceled or refunded once production starts.

4. Payment

We accept various payment methods, including credit/debit cards, PayPal, and other methods listed at checkout. Payment must be made in full before we process and ship your order.

5. Shipping & Delivery

Please refer to our Shipping page for detailed information on shipping methods, costs, and delivery times. Delivery times are estimates and may vary due to circumstances outside our control.

6. Returns & Exchanges

We offer a 15-day return policy for non-custom items. Custom items are non-returnable unless defective or damaged. Please refer to our Refund policy for full details.

7. Intellectual Property

All content on this website, including images, logos, product designs, and text, is owned by Wildflower & Flame and is protected by copyright laws. You may not use, reproduce, or distribute any content without our permission.

8. Limitation of Liability

Wildflower & Flame is not responsible for any damages, injuries, or losses resulting from the use of our products or website. Our liability is limited to the amount paid for the product(s) purchased.

9. Indemnification

You agree to indemnify and hold Wildflower & Flame harmless from any claims, damages, or expenses arising out of your use of the website or purchase of products.

10. Governing Law

These Terms & Conditions are governed by the laws of Texas, and any disputes will be resolved in the appropriate courts of that jurisdiction.

11. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date will reflect the change.